Returns

🔄 Returns & Warranty Policy

📍 Return Address

Beyond Skate Returns
345 Charles Street
North Perth WA 6006
Australia

(or at any Beyond Skate Shop location)

📱 How to Request a Return

To request a return, please send us a text on:
+61 483 932 238

Please include the following in your message:

  • Your full name
  • Your order number
  • The reason for your return

You can also tap the “Text Us” button at the bottom of this page to launch the messaging app automatically.

We’ll respond during shop hours:
Monday to Friday, 10 am – 5 pm (AWST)

🔁 What You Can Return

Unwanted or incorrect items may be returned under these conditions:

  • Unworn and unwashed
  • Original condition with all tags and packaging
  • Returns must be made within 30 days of delivery
  • Gripped skate decks are not eligible for return if griptape has been applied

Once approved, you may choose:

  • Exchange
  • Store credit
  • Refund (excluding original shipping)

    • *If requesting an exchange, we recommend purchasing the desired items ASAP to speed up the return process and avoid the product selling out. We can then arrange a refund/credit once the item has been received back to us.

🚚 Who Covers Return Shipping?

  • We cover return postage if:
    – The product is faulty (within warranty), or
    – You received the wrong item or it doesn’t match the description
    In these cases, we’ll email you a pre-paid return label.
  • For all other returns (e.g. change of mind or incorrect size), the customer covers the return shipping.

🛡️ Warranty Coverage

  • Warranty valid for the original purchaser.
  • Minimum 3-month warranty from purchase or delivery—unless otherwise stated.
  • Claims are assessed for manufacturing defects.

💳 Refunds

  • Refunds are issued to the original payment method.
  • They typically appear within 1–3 business days, depending on your bank.

💬 Still need help? Email info@beyondskate.com.au and we’ll get back to you as soon as we can.



Kind Regards,
Beyond Skate Team